Why Shop with Tier1? We invite you to experience the Tier1 Difference

World-Class Products and Services

Tier1Water.com was created to provide our customers with the best water solutions and the most current water and filtration technology information available. With Tier1 you will enjoy:

  • Online tools to determine the best water filtration solutions for your home
  • Water Testing: know your water
  • Extensive Content: do your research here
  • "Protect Every Drop" Satisfaction Guarantee


Tier1 Provides End-to-End Service

We want to ensure that every part of your water filtration experience is clear, helpful, and most importantly, satisfactory:

  • DIY Solutions: Top product installation instructions and videos
  • Professional Installation Service; we will take care of the install for you
  • US-based customer service and support


Best-in-class service, quality products, and great prices


  • We are passionate about your satisfaction
  • Extensive assortment for both well and city water sources
  • Solutions available to eliminate the widest array of contaminants to bring healthy, clean water to your home


Tier1® Unconditional Product Guarantee

Tier1 Stands behind its Products. If you are dissatisfied with a Tier1® branded product*, for any reason during the specified life of the product, please contact us to initiate a return.

*Excludes Tier1® Whole Home Solutions, Water Softeners, and Point of Entry Systems

Tier1® Whole Home Solutions "Protect Every Drop" Guarantee

Your Tier1® Whole Home Solutions product is guaranteed to meet or exceed your expectations, or we'll buy it back from you through our 90-DAY “Protect Every Drop” Guarantee.

You may return a Whole Home Solutions product for up to 90 calendar days from the receipt date. Conditions apply:

    • Product must be in new condition, unused condition.
    • Product must be in original packaging and include all cords, tubing, adapters, and installation manuals and user guides or other components included when you received it.
    • You are responsible for the return shipping costs on all products, including mandatory insurance to the original purchase price, during return shipping.
    • Only products purchased directly from Tier1Water.com can be returned to Tier1Water.com.


If you have additional questions, please contact our Customer Service team.